Meet Timber: TAPCO’s 24/7 Virtual Assistant

Timber, TAPCO’s new virtual assistant, is here to make everyday banking easier, faster, and available whenever you need it. Whether it’s a quick balance check or help with a transfer, Timber is ready to support you around the clock.

What Timber can help with

• Check balances and recent transactions

• Make transfers

• Answer common questions 24/7

• Troubleshoot Online Banking issues

• Connect you to our Contact Center during normal business hours for personalized support

• Move between phone, chat, and real-time human interactions during normal business hours so you do not have to repeat yourself

One number for phone banking

Timber replaces our TellerPhone service. Please use our main number for phone banking: 253.565.9895.

We are combining helpful technology with the human service you expect. When your request needs a person, we will get you to the right TAPCO team member during business hours.

Try Timber today by calling 253.565.9895 or starting a chat on our website.