COVID-19 | TAPCO Credit Union - Tacoma & Pierce County



The health and safety of our members and employees is our first priority.

TAPCO is closely monitoring the updates from the Centers for Disease Control (CDC) and the Washington State Department of Health regarding the latest status of the coronavirus (COVID-19). We have taken preventative measures to keep the wellness of members and employees by enhancing disinfectant procedures.

To schedule an in-person branch appointment please call our Contact Center at 253.565.9595

Update 8/23/2021: Masks are now required for in-branch services regardless of vaccination status. Learn More.

Update 6/30/2021: TAPCO is fully opened. Learn More.

Update 4/13/2021: Phased Branch Reopening, updated lobby and drive up hours. Learn More.

Update 3/22/2021: Washington in Phase 3, lobby and drive up hours extended. Learn More.

Update 2/17/2021: Canyon Branch now offering Saturday drive up hours. Learn More.

Update 11/2/2020: Update to branch hours effective Saturday, November 14, 2020. Learn More.

Update 9/18/2020: Update to branch hours effective Monday, September 21, 2020. Learn more.

Update 6/1/2020: TAPCO is preparing a three-phased approach to reopening our branches. Learn more.

Update 5/28/2020: During times of uncertainty, you can always count on a low rate from TAPCO. Ready to purchase or thinking about refinancing? Bring your loan to TAPCO and enjoy rates as low as 2.09% APR* and no payments for 90 days. Apply online using the promo code "SPRING20." Learn more

Update 5/15/2020: Please be aware that there has been an increase in the number of fraudulent unemployment insurance claims filed in Washington. Learn more.

Update 4/6/2020: Branch services will be available via drive up only, Monday through Friday, 9am-5pm. Branches will be closed on Saturdays until further notice. Learn moreShared Branch transactions are not available at this time. We apologize for any inconvenience this may cause.

Update 3/17/2020: Emergency Relief Loans to be provided  by TAPCO for those affected by COVID-19. Learn more.

We share in the CDC’s recommended personal health habits to stop the spread of germs:

  • Wash your hands often throughout the day with soap and water (scrubbing hands for at least 20 seconds)
  • Frequently clean/disinfect touched surfaces and objects
  • Cover your coughs and sneezes with a tissue
  • Stay home when you’re sick
  • Avoid contact with people who are sick
  • Avoid touching your eyes, nose, and mouth

Although all branches are currently operational, we encourage members to use the many remote access options in place to access your account. TAPCO’s Online Banking and Mobile App allow for balance inquiries, transfers, and payments. TAPCO’s Contact Center is available 24/7 at 800.345.7183. TAPCO is committed to providing service to members; please reach out to discuss financial assistance resources TAPCO has available. 

TAPCO’s website and social media pages (Facebook, Instagram, and Twitter) will be the best place to find timely information related to TAPCO’s action in the coming weeks.

Thank you for your continued membership and our thoughts are with anyone affected by COVID-19.

*APR = Annual Percentage Rate. Rates, terms and conditions are subject to change and may vary based on creditworthiness, qualifications, loan term, and collateral conditions. All loans subject to approval.


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